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![concierge at the saint hotel]()
Work With Us
Hotel Saint is a modern hotel built on thoughtful hospitality and calm confidence. We keep things simple but never basic, focusing on doing the essentials exceptionally well. Joining the team means being part of a workplace that values warmth, precision, curiosity and individuality. We stay present, take pride in the details and welcome people as they are.
If that sounds like you, we are based in Aldgate, right where the City meets the East End, and we would love to hear from you.
About you
· Proven experience as a Waiter/Waitress
· Excellent English
· Friendly, approachable and professional
Key requirements
· Excellent communicator at all levels
· Excellent customer care skills
· Excellent organisational and administrative skills
· Friendly, approachable and professional
· Excellent multi-tasking skills
· Available to join immediately
· Able to reliably start work from 7am
Benefits
· Great work-life balance
· Discounts in Highgate Hotels worldwide
· Private pension
· Employee Assistance Program available
· Complimentary meals on duty
· Career development opportunities
This is a position based on-site at the hotel.
If you think you’d be a great fit for this position, please email us your CV and any other information you think might be useful to [email protected].
About the job
· Be fully trained with all menu items, presentation, accompaniments.
· Respond promptly to the service needs of the guest
· Good knowledge of the reservations system
· Adapt communication to suit the need of the guest
· All guests are greeted and helped in a polite and friendly manner.
· Awareness of guests on arrival
· Polish all silver and glasses
· Adhere to the weekly cleaning rota
· Collect all food items on trays and keep the service pantry clear at all the times
· Keep the kitchen informed with what required
· Assist the service of bread, coffee
· Maintain good communication with supervisor for any problems
· Keep noise level to a minimum
· Maintain effective working relationships with colleagues, Supervisors and Managers
· Assist new colleagues in becoming familiar with the workplace
· Do not blame others, act and lead by example.
· Control all emotions and channel anger to a positive cause
· Never use offensive language
· Attend all meeting or training sessions when required
· Attend daily briefings before each service
· Attend appraisals when required
· Minimize safety hazards by following all safety rules and procedures
· Attends work on time as schedules
· Follows all policies and procedures regarding disciplinary, absence
About you
· Proven experience as a Host / Hostess
· Excellent level of English
· Friendly, approachable, and professional
· Able to work as part of a team
· Excellent customer service skills
Key requirements
· Knowledge of booking systems, SevenRooms and OpenTable.
· Excellent communicator at all levels
· Excellent customer care skills
· Excellent organisational and administrative skills
· Friendly, approachable and professional
· Excellent multi-tasking skills
· Available to join in late March 2024/early April
This is a position based on-site at the hotel.
If you think you’d be a great fit for this position, please email us your CV and any other information you think might be useful to [email protected].